The Cypress Creek Communications Center was named Telecommunicator of the Year at the 2017 Texas EMS Conference in Fort Worth. The Award was based on the incredible work of CCEMS call takers, dispatchers, and communications supervisors when Hurricane Harvey flooded hundred of homes and businesses….
From August 25 to August 31, the Cypress Creek Communications Centers answered more than 12,000 calls, representing more than 5400 actual incidents, the majority of which were water rescue calls. The Comm Center handles 9-1-1 and dispatch for a total of 16 emergency agencies including….
Cypress Creek EMS Medics are learning the ropes in the Comm Center while Dispatchers are learning to drive ambulances and work in the field. It’s all part of the voluntary Crossover program