9-1-1-derland for NTW 2019

April 14 – 20 is National Telecommunicators Week. Every year Cypress Creek EMS Communications Center Director Niky Smith and Comm Center Manager Lori Broadrick go all out decorating for the week-long celebration of call takers and dispatchers. In the past, the Comm Center has been transformed into a tropical paradise and Hollywood. This year it’s an Alice In Wonderland theme called…


During the week the fire departments and other agencies for which we handle 9-1-1 traditionally take turns sending over breakfast, lunch, dinner, and other goodies for the on-duty crews. Here’s a look at this year’s decorations.