Eight-year-old Olivia Hubbard wanted to meet and thank the crew that helped her grandma last year. She made cards for them and baked cookies. When she grows up, Olivia wants to be a pastry chef specializing in cupcakes, but she says Grandma helped with the cookies.
On April 3, 2017, Olivia’s Grandma Sally Anderson was taking care of her and her two younger siblings while Olivia’s mom, Kim, was in the hospital having a baby. Suddenly, Sally had a diabetic emergency. She says she felt like her blood sugar was low, so she drank a coke. She says that usually works, but this time she felt herself sliding to the floor and into a semi-concsious state.
Olivia immediately jumped into action to get help for her grandma. Olivia, who was 7-years-old at the time, grabbed grandma’s phone. She couldn’t figure out how to get out of texting mode to call 9-1-1, so instead she texted her aunt the message “9-1-1, I need your help” Olivia’s aunt called immediately to find out what was happening, dialed 9-1-1, and headed to the house.
Her aunt talked to CCEMS dispatcher Jerry Morris who got an ambulance and a supervisor on the way. He also alerted law enforcement since there were three young children in the house and the only adult was semi-conscious. Harris County Precinct 4 Constable’s Deputy Alex Muniz arrived first and Olivia put the dog away so the he could come in. Deputy Muniz found Sally on the kitchen floor. He helped her up and got her onto a couch. Olivia and Muniz surrounded Sally with pillows. Medic 511 with Paramedic Barre Kelley and EMT Ian Swarr arrived about that time along with Field Supervisor Vivien Miller.
The CCEMS crew checked for blood sugar and vitals. Sally’s blood sugar and her body temperature were low. They see this quite frequently, so they knew what to do to stablize Sally for the trip to the hospital. All along, Vivien told Olivia what was going on and that her Grandma was going to be just fine.
Meanwhile back at the Comm Center, Jerry Moore had gotten off the phone when the field crew arrived. Jerry did not know what had happened after that until today.
Sally was taken to Methodist Willowbrook. She just missed her daughter, Kim, who had gone home from the same hospital with a new baby, not knowing what had happened to her mother. After her scary experience, Sally got an insulin pump that constantly checks her blood sugar and dispenses insulin when needed.
Here’s a pictorial look at Olivia’s visit to Station 58, which is the closest station to her Grandma’s house. Click on pictures for larger view.